Conflicts in change processes are normal. Mindtrain & the Conflict Resolution Competence Centre offer conflict coaching, mediation and preventative formats for quick, sustainable solutions.
Konflikte klären — Transformation handlungsfähig halten
Conflicts are human. What matters is how you deal with them. Mindtrain and the Conflict Resolution Competence Centre offer pragmatic, confidential help - quickly, effectively and based on values.
Who is this relevant for?
CEOs, management boards, boards of directors
HR & project managers in change initiatives
Management teams in SMEs and mid-sized companies
Why?
Because unresolved conflicts cost productivity.
Because conflicts drive staff turnover (and staff is expensive).
Because unresolved conflicts reduce decision-making quality and speed.
Because leaders are responsible for psychological safety and innovation.
Because early intervention in conflicts saves time and conserves resources.
Because conflicts harbour reputational and customer risks.
Because leadership is a role model - and creates culture.
Friction arises in change processes;
we help to transform bound energy into the power to find solutions.
AND: Conflict management is a leadership task.
Leaders recognise conflicts, we help to resolve them.
Download the “Conflicts in transformations” checklist
Why now?
Transformation creates tensions - this is normal
Change shifts roles, expectations and power relations.
If friction is not addressed, productivity is lost, staff turnover occurs and decisions are blocked.
Early, structured clarification saves time and costs - and preserves human resources.
Our attitude & method
Human, neutral, solution-orientated - according to the consensus model
Conflicts are energy; our question is: where does it flow - into resolution or escalation?
We work at eye level, without apportioning blame; sustainable, self-supported solutions are at the centre.
Combination of mediation, conflict coaching, documentation and preventative workshops.
Methodologically sound in collaboration with the Conflict Resolution Competence Centre.
As organisational developers and transformation managers, we speak your language.
Conflict resolution packages for business services
Acute intervention:
Express mediation 2.5 hours
at a fixed price
Team coaching:
3–5 coaching sessions
including minutes & follow-up
based on time and effort
Mediation:
Preparatory discussions with the parties
Mediation in accordance with the rules of the Swiss Chamber of Commercial Mediation (www.skwm.ch)
Mediation agreement
Debriefing
Based on time and effort
Support for transformation projects:
Ombudsman service & escalation management
Stakeholder mapping & role clarification
Conflict monitoring & early intervention
Based on time and effort
Which package is right for you? — Book a free introductory meeting.
And also for details about the packages and other offers.
Why Mindtrain and the Conflict Resolution Competence Center?
Because we speak your language!
Unlike many mediators, we do not have a legal background, but come from organisational development and business practice. We are trained according to the rules of the Swiss Chamber of Commercial Mediation and have many years of practical experience in transformation projects — from SMEs to international companies.
That's why we speak the language of management, understand project dynamics and deliver tangible, fast-acting measures.
Are you looking for confidential, pragmatic support that understands both business and people?
Then we are the right choice for you!